Ubeo FAQs
Subasta de Ocio has become Ubeo. The word Ubeo stands for fun shopping with more benefits. Renaming our company to Ubeo is a representation of the fun, emotion and growth that our auctions generate for our people.
As we move over to Ubeo, you have questions – and we have answers. Check out our FAQs below.
Will the application change?
Yes and no. On August 20 we share our new logo in the application, but the operation and UX of the application will not change.
Has my login changed?
No. Your login credentials will not change. You’ll be able to log in to the Ubeo app and web using your same email and password.
Do I need a new account?
No. Ubeo and Subasta de Ocio are one and the same company. This is just a name change (a rose by any other name…). Your existing contract is still fully enforceable and you do not have to do anything.
Does this mean that the company has passed into other hands?
No. Ubeo is the same company owned by the same people providing the same Services. Our new name better reflects who we are and what we do.
What if I need help?
Please contact our Customer Service team via www.ubeo.app/hola
If I email Subasta de Ocio, will it bounce?
No. Every subastadeocio.es email address will get mapped to a new ubeo.app email address.